Job Description:

**Bi-lingual Position: Preferred ability to speak Chinese, Japanese, Korean, or Vietnamese**

Position Overview:

Under the direction of the JW Sales & After Service Manager, the Inside Sales Coordinator is someone who performs and oversees a variety of account coordinating duties in accordance with company policies and procedures. This is a non-supervisory position.

Responsibilities:

Direct Sales Customer Relations

• Collaborate with Sales Team on the following
• -Conduct weekly call with Sales Reps to review open orders
• -Payment Information
• -Obtaining credit application and credit card auth forms
• -Obtaining tax exempt certificates
• -Shipping and installation information
• -Creating new quotes and updating existing ones
• -Assisting with paperwork and tracking
• -Become an additional contact for direct customer sales
• -Assist Sales Reps with scheduling additional meetings
• Continue to follow order management process
• Assist with maintaining Sales Force Data Base
• -Update Sales Force with product sold so equipment references can be found
• Seek, promote, generate, and communicate potential sales leads to outside sales staff
• Assist in scheduling, organizing, and attending tradeshows
• Assist and attend business to consumer events
• Assist in maintaining showroom

Dealer Sales

• Maintain dealer information data base
• Process dealer purchase orders
• Assist in conducting dealer product training

General Sales Support

• Cross train with other Inside Sales Coordinators for coverage
• Assist and complete special projects as required
• Assist with customer visits to corporate offices or dealer meetings
• Communicate effectively and often with sales team, customers and all internal departments

Maintain Work Practices:

• All paperwork and database entries filled out completely and accurately
• Maintain work area to 5S standards as posted in work area
• Maintains a professional image by projecting a positive and professional demeanor to all internal and external contacts

Marginal Job Functions:

• Follow all related SOPs
• Other duties and responsibilities as required or assigned

Qualifications:

Education:

• Associate degree or combination of equivalent of education and experience preferred
• Associates Degree in Business, Marketing or related field preferred

Experience:

• Previous history in Lead Generation, Inside Sales and/or Sales Support
• 1 3 years of experience in Administrative Sales support preferred

Other Requirements:

• Proficient in Excel, Work, PowerPoint, Outlook, Internet
• Occasional domestic travel will be required
• Valid drivers license is required

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities.

Some of our outstanding benefits include:

• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Paid Time Off benefits
• Product discounts
• Wellness programs

EOE/M/W/Vet/Disability

Apply Here

PI116321130