Job Description:

Position Overview:

Under the direction of the IT Manager, this position supports the day to day IT infrastructure for the company. Duties include providing ongoing support for all end user systems including PCs, Macs, mobile devices, as well any related end user software. Additional areas of responsibility include the phone system and call center software.

Responsibilities:

Infrastructure

• Support day to day IT operations through the IT Help Desk and phone support
• Responsible for adds, moves and changes throughout the IT ecosphere
• Troubleshoot end user hardware and software issues
• Escalate issues to proper levels as needed

Work Practices:

• All paperwork filled out completely and accurately
• Keep your work environment 5S
• Be on time for your scheduled work day
• Complete project lists as assigned

Communication/Team Work:

• Communicate with others in the company in a positive manner
• Represent Johnson Health Tech NA in a positive manner when working with outside vendors

Marginal Job Functions:

• Other projects as needed

Qualifications:

Education:

• Associates degree in a computer related field and/or equivalent work experience

Experience:

• 2+ years relevant experience

Other Requirements:

• Strong computer skills, strong written and oral communication skills
• Attention to detail
• Ability to remain focused and organized
• A+ or MSCE Certification a plus

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities.

Some of our outstanding benefits include:

• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Paid Time Off benefits
• Free access to our state-of-the-art onsite workout facility
• Product discounts
• Wellness programs

EOE/M/W/Vet/Disability

Apply Here: https://www.Click2Apply.net/k6ywh7tkhc94fwjy

PI106797491