Key Account Service Expeditor
Job category: Customer Service
Job Type: Full Time
Cottage Grove, Wisconsin
The person in this position follows up on service provider dispatches to meet the service expectations and handle inquiries and special projects/assignments at the direction of the Sr. Director of Customer Care. Provides excellent customer service via active listening and professional communication. Identifies, categorizes and resolves root causes of customer and/or service provider issues. Takes ownership of customer and/or service provider issues and provides complete end to end issue resolution by utilizing resources available.
Provide outstanding service to Key Accounts:
Work Practices and desirable traits:
Marginal Job Functions:
We offer an excellent compensation package and team-oriented work environment with growth opportunities.
Some of our outstanding benefits include: