Operations Coordinator – IPO

Operations Coordinator – IPO

Job category: Planner

Job Type: Full Time

Madison, Wisconsin

Closes on:

Job Description:


Position Overview:

Under the direction of the Director of Sales – Sporting Goods & Mass, the Operations Coordinator is someone who provides assistance to the supply chain team in accordance with company policies and procedures.




Responsibilities, Tasks, & Standards:

  • Process and close Return Authorizations (RA) once physically received at warehouses.
  • Be responsible for open RA reports and communication with carriers regarding status.
  • Process Actual Goods Receipts (AGR) upon arrival of inventory at warehouses.
  • Manage and run all reports related to warehouse costing, operations and metrics.
  • Process all sales orders and maintain customer masters.
  • Maintain service parts materials for Mexican distributor.
  • Process AGR for all service parts.
  • Manage and implement shipping SOPs for all customers and all warehouses.
  • Coordinate cancellation requests with carrier and direct sales team and process in SAP in a timely manner.
  • With the support of the Sr. Operations Manager, process rebates and credits to customers as needed.
  • Assist in creating Standard Operating Procedures (SOPs) and work instructions for department.
  • Track inbound inventory and communicate to all teams as necessary
  • Run weekly container repots to warehouses

Marginal Job Functions:

  • Other projects as needed.




  • Requires a bachelor’s degree or equivalent
  • Additional education and training a plus


  • Experience with SAP Transactions a plus
  • Requires intermediate working knowledge and experience with Microsoft Excel

Other Requirements:

  • Able to work directly with customers to resolve issues in difficult situations
  • Requires excellent written and verbal communication skills
  • Strong attention to details
  • Mechanical / technical aptitude a plus




We offer an excellent compensation package and team-oriented work environment with growth opportunities.


Some of our outstanding benefits include:

  • Health & Dental Insurance
  • Company paid Life Insurance
  • 401(k)
  • Paid Time Off benefits
  • Free access to our state-of-the-art onsite workout facility
  • Product discounts
  • Wellness programs




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Position filled: Open

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