Technical Support Desk Coordinator

Technical Support Desk Coordinator

Job category: Web, Computers and IT

Job Type: Full Time

Pittsburgh, Pennsylvania

Closes on:

Job Description:

The University of Pittsburgh is seeking a qualified Technical Support Desk Coordinator. This position is responsible for coordinating efforts of the Technical Support Desk at the University of Pittsburgh’s University Store on Fifth.

The IT service desk assists students, faculty, and staff with technology related needs. These needs may include but are not limited to wireless network configuration, password and account assistance, mobile device configuration, computer software installs, and general computer troubleshooting. Position requires knowledge and troubleshooting experience with Macintosh and Windows operating systems and major applications used on both platforms including Microsoft Office. Position requires managing tasks efficiently while meeting deadlines and the incumbent must have excellent oral and written communication skills. Position also performs administrative tasks such as personnel hiring, management, and scheduling of approximately 25 student employees.

Applicants must include their complete employment and salary history on their application.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EEO/AA/M/F/Vets/Disabled

Degree in Information Science, Computer Science or equivalent in years of experience and two years related job experience required.

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University of Pittsburgh

Position filled: Open

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